SIDIA is named after Erin’s (our Founder & CEO) late-grandmother, Sidia. She inspired Erin through her enduring style, humor, resilience and grit, and her inherent grace left a legacy that serves as the brand's blueprint today; rooted in comfort, design, and inviting women to live unfettered and free from restriction.

Our offices, partner factories & warehouse are located in Toronto, Canada. 

We’re always here for any questions or just to chat! ! For questions regarding a product, fit, or styling, feel free to DM us at @sidiathebrand or email us at hi@sidiathebrand.com.

We do! See here to purchase a SIDIA gift card.

We currently accept Visa, Mastercard, Amex, Discover, Diner’s Club, Paypal and Sezzle.

Sezzle allows you to split your entire order into 4 interest-free payments over 6 weeks. At checkout, all you’ll need to do is choose Sezzle as you would any other payment method. You may be directed to a separate window to fill in your information. Purchases with Sezzle are subject to approval.

If you have any questions about your order, shoot us an email at hi@sidiathebrand.com from Monday to Friday, and we will get back to you as soon as we can!

We will do our best, but can’t ensure we can edit your order once it’s been placed. If an adjustment needs to be made, please let us know ASAP at hi@sidiathebrand.com

Please email us at hi@sidiathebrand.com with the word "Cancel" & your Order #  in the subject line as soon as possible. We cannot guarantee that we'll be able to cancel your order once it's been placed, but we will do our best!

If an order has been shipped out, we unfortunately will not be able to cancel your order, but are more than happy to accommodate a return & refund if you are not happy with your purchase. 

All of our apparel products are made locally, in small batches, in Toronto, Canada.

All of our candles are made in the USA and hand poured.

Introducing SIDIA Collects: A new program we are rolling out that preserves the afterlife of our products. SIDIA will collect garments from customers who are finished with them and either donate them to Dress for Success or in the future work with mills to break them down into recycled fabrics.

Wash cold with similar colors, lay flat to dry. Items placed in the dryer may shrink. See more on caftan care and washing instructions here. 

For styles made with natural fibers (Athena, Wild Grace, Gaia), you may notice your item becoming slightly stiff after washing. This is the nature of the fabric - once worn it will immediately begin to soften. 

Our candles are non-toxic, and free of parabens, sulphates, phthalates and mineral oils, and are vegan + cruelty free.

Our candle wax blend is plant-based and derived from environmentally friendly, renewable resources, and produce a non-toxic, clean burn that emits less smoke & soot. 

Coconut and Soy candle waxes are also slow-burning, prolonging the life of your candle, with a superior ability to hold and emit fragrance.

Our candle and headband packaging is made from FSC paper and can easily be disassembled and recycled.

As part of our sustainability practices, we use Tencel Lyocell for a selection of our caftans and sets.

Tencel Lyocell is a material derived from sustainable wood sources, produced with optimum use of natural resources such as land and water, with a recovery rate of 99.9%. The fabric is ideal for sensitive skin due to the smooth fibre surface, and is the most durable of all cellulose fibres. Produced using an eco-friendly closed loop manufacturing process. 

The majority of our fabrics are OEKO-TEX certified, which is a worldwide consistent, independent testing & certification system that tests for harmful chemicals, both regulated and non-regulated, which may be harmful for human health.

We currently ship across Canada and the US.

Unfortunately we do not ship internationally at this time. This is a goal as we continue to grow - watch this space for updates!

We offer free ground shipping on all orders over $175.

We process & ship your orders 3-7 business days after it has been placed (usually sooner when possible!)

Shipping times are dependent on your location - if you’re on the east coast it will generally take between 3-5 days. If you’re living on the west coast, it can take between 4-10 days for arrival once your order ships from our warehouse.

We are more than happy to help! Email us with your Order # hi@sidiathebrand.com for more information on your order.

At this time, we do not offer curbside pickup

We allow 2 weeks for your package to deliver from the date your package leaves the warehouse. If the package does not move within 2 weeks, you can email hi@sidiathebrand.com and we will file a claim with the shipping company.

Want a return or exchange? Just email us at hi@sidiathebrand.com to let us know within 10 days of receiving your order.

To see our full policy, see here.

The SIDIA Stories Grant is our way of both honoring and healing her complex story of trauma, and of exploring the power of story to impact generations past, present and future.

Last Fall launched our first ever SIDIA Stories Grant, in collaboration with The Open Series. The grant helped to fund 6-8 women, who are victims of intergenerational trauma, to receive free healing and therapy. 

Click here to read more about our Social Mission.

Have questions about press or partnership inquiries? Email us at hi@sidiathebrand.com