RETURN POLICY

 

We hope you love your SIDIA products. If you’d like to return or exchange an item, please email us at hi@sidiathebrand.com within 10 days of receiving your order to begin the process.


Returns must be shipped back within 10 business days from the date your return is approved. If the item is not received within this timeframe, it will be sent back to you.
At this time, we kindly ask that you arrange your own return shipping. Please email us to receive your packing slip, which must be included in the return package. This ensures your return or exchange can be processed smoothly and efficiently.


If you’re exchanging for an item of lesser value, the difference will be refunded to your original payment method.


Please note: original shipping charges are nonrefundable.


Final Sale:

  • All exchanged items
  • Items purchased at a 25% discount or greater


SIDIA reserves the right to refuse returns or exchanges that do not meet our policy criteria. Any duties and taxes paid are also nonrefundable.
Returns are typically processed within 5 business days once received and opened at our return center.