Want a return or exchange? Just email us at email@example.com to let us know within 10 days of receiving your order.
Garments eligible for return must be unworn and unwashed, with tags attached and in resellable condition. Candles must be unused, and in their original resellable condition and packaging.
If the item is not received within 10 business days from the date the return process begins, the item will be sent back to you.
Customers must ship back their items via return label provided, with the original packing slip included in the box. Without this, we cannot guarantee your refund/exchange will be processed.
For items of lesser value then your original purchase, you’ll be refunded the difference to your original method of payment.
All exchanged items, and items purchased at a 25% discount or greater, are final sale.
SIDIA reserves the right to refuse any returns or exchanges that do not meet our return criteria. Please note that any duties and taxes paid are nonrefundable.
Note: It may take up to 5 days for our return centre to open your returned item & issue your refund or exchange.