Soaked
This is my 2nd bottle and I love it but the pump doesn't work in both cases. That's the only reason for the 4*
SIDIA
Hi Elizabeth,
Thank you so much for taking the time to share your experience and for being such a loyal customer — it means the world to us that you are on your second bottle of SOAKED Hand Exfoliant!
We are really sorry to hear that you have had issues with the pump on both bottles. That is definitely not the experience we want for you, and we truly appreciate you bringing this to our attention; we will personally reach out to you to rectify the issue.
We are so grateful for your continued support and for sharing your honest thoughts. Thank you for being part of the SIDIA community!
Warmly,
The SIDIA Team

